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Important Announcements

Methodist Health System is closely monitoring the coronavirus outbreak, known as COVID-19. We regularly treat patients with infectious diseases, and Methodist physicians, nurses, and clinical staff are highly trained in infection prevention protocols. Specific to COVID-19, we are following the procedures outlined by the CDC and state and federal healthcare authorities.

New Visitor Policy, effective Wednesday, March 25

The health and wellness of our patients, medical staff, staff, and visitors is always our top priority. We continually monitor new developments concerning COVID-19, including the protocols and guidelines set forth from the CDC and federal, state, and local authorities. As the recommendations and directives change, so do Methodist’s policies.

Methodist is enforcing new visitation policies in effort to limit the spread of COVID-19 to our patients, medical staff, staff, and communities.

Effective March 25, 2020 (Wednesday), at 7 a.m., we are NO LONGER ALLOWING VISITORS with the exception of individuals necessary to the patient’s care. Visitors deemed necessary to the patient’s care include:

  • 1-2 parents or guardians for neonatal intensive care unit (NICU) patients or patients under the age of 18
  • 1 support person for labor and delivery patients
  • 1 support person for patients with disabilities or impairments warranting assistance
  • 1 support person/driver for patients in outpatient surgery
  • 1 support person for critically ill patients who may be at end of life
  • 1 support person for an acute trauma patient
  • 1 support person for a new transplant patient

Visitors must meet screening criteria:

  • Hospital staff will pre-screen all visitors (using standard pre-screening questions)
  • Visitors must be at least 18 years old
  • All visitors will be required to wear an identifying armband indicating they have been screened
  • Individuals with COVID-19 symptoms — fever, cough, or shortness of breath — or history of travel to a COVID-19-affected area, or exposure to a COVID-19 positive individual, may not visit
  • Overnight visitors are also limited to guidelines outlined above
  • Visitors must try to maintain a 6 foot distance from others and may not congregate in hallways, lobbies, or cafeteria

Visitors of patients with positive COVID-19 tests or patient undergoing testing for COVID-19:

  • Visitors will be asked to defer in-person visitation in favor of alternative methods for patient and visitor interactions, such as video-call applications on mobile phones or tablets
  • Facilities can consider exceptions based on end-of-life situations or when a visitor is essential for the patient’s emotional well-being and care. These visitors will be required to wear appropriate personal protective equipment
  • Visitors are not allowed to be present during aerosol-generating procedures
  • Visitors will be instructed to to go directly to and from the entrance to the patient unit (avoiding common areas of the facility) and check in with the nurse’s station prior to entering the patient room

Any exposed visitor who had contact with a COVID-19 patient before the patient was admitted should be advised to report any signs and symptoms of acute illness to their healthcare provider for a period of at least 14 days after the last known exposure to the sick patient.

Service Updates:
Methodist Family Health Centers

  • Methodist Family Health Center – Mansfield North will temporarily suspend clinical operations. Read more.
  • Methodist Family Health Center - Central Grand Prairie will temporarily suspend clinical operations. Read more.
  • Methodist Uptown Medical Group w ill temporarily suspend clinical operations. Read more.

All campus classes, tours and events have been suspended until further notice.

Non-essential Procedures and Diagnostic Studies Postponed, effective Monday March 23

All non-essential procedures and diagnostic studies at all Methodist wholly-owned campuses have been postponed in alignment with the American College of Surgeons guidelines and in accordance with an executive order issued Sunday by Gov. Greg Abbott.